Partners Support

Here are some of the most frequently asked questions.

If you can't find the answer here, feel free to contact us with your queries.

What are some tenor options available?
We offer short dated (30-90 days) loans to assist businesses in their short term working capital loans
Do I have to provide any collateral, security, or guarantors?
For working capital loans, no collateral is necessary. However, we may ask you to provide personal guarantee of the promoters along with cheques from the borrower and the guarantors.
How do I repay the Loan?
You can repay the loan on the expiry of your loan period through post-dated cheques or money transfer.
Are there any foreclosure charges?
What sets us apart from other lending institutions is that there are no foreclosure charges or pre-payment penalty in case you wish to repay the loan before the due date. We are completely flexible and ensure that our borrowers close the loans on their own terms.
Do you have a fixed or floating rate of interest?
With X10’s working capital loan, the rate of interest is fixed.
How is the interest charged on my loan?
You need to pay interest for only the number of days for which the loan is active, not for a fixed period of time (such as 60 or 90 days).
What is the typical interest rate that you charge?
With Working capital loan from X10, the rate of interest is the range of 16% and above, depending upon the credit worthiness of the borrower.
Do you charge any processing fee?
We charge a one-time processing fee for sanctioning a credit limit for the borrower. The processing fee ranges from 0.5% to 2%.
What are some vendors you have formed ties with?
We have joined hands with Iris Computers Ltd., Savex Technologies PVT. Ltd., Rashi Peripherals Pvt. Ltd., Inflow technologies Pvt. Ltd., Creative Peripherals & Distribution Pvt. Ltd., Link Telecom Pvt. Ltd. and Supertron Electronics Pvt. Ltd to name just a few.

Note: As we empanel more distributors, the list will expand.
What is the eligibility for working capital loan?
For working capital loan eligibility with X10 Financial Services Ltd, you must be any one of the following:
Limited or Private Limited Company, Partnership or Proprietorship Firm; conducting business for a period of at least 3 years.
What are some documents that need to be submitted when applying for business loan?
Documents required for business loan include:
  1. Application form. You can download the application form by clicking here [hyperlink].
  2. Income Details – IT returns, balance sheet and P/L account statement for the last 3 years with Annexure, Form 16 A
  3. Bank Account Statements for the last 6 months
  4. Business Vintage for 3 years
  5. Business proof: Certificate of practice
Who am I supposed to contact if I have a problem or have any more questions?
In case of a problem, you may contact our customer service at (124) 474-2280 or contact us through email We will be more than glad to answer any of questions that you may have regarding our services.


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